Privacy Policy – GNQ Removals
Last updated: 01 November 2026
GNQ Removals respects your privacy and is committed to handling your personal information responsibly in accordance with applicable Australian privacy laws. 1. Information We Collect
When you contact GNQ Removals through our website, Facebook advertisements, Messenger, telephone or email, we may collect:
- Your name- Phone number and email address- Pickup and delivery addresses or suburbs- Preferred moving dates- Property size and furniture inventory- Other information you provide when requesting a removal quote 2. How We Use Your Information
We collect and use your information to:
- Respond to enquiries and provide removal quotations- Contact you regarding requested moving services- Arrange and manage removal bookings- Provide customer service and booking updates- Maintain business records and meet legal obligations 3. Facebook Lead Forms
When you submit an enquiry through a GNQ Removals Facebook or Instagram advertisement, your information is collected through Meta's lead form platform and made available to GNQ Removals.
We use this information to respond to your enquiry and provide information about our moving services.
4. Sharing Your Information
We do not sell your personal information.
We may share information with service providers where reasonably necessary to deliver our services, operate our business or comply with legal obligations.
5. Information Security
We take reasonable steps to protect personal information against misuse, loss and unauthorised access or disclosure. 6. Access and Corrections
You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
8. Contact Us
GNQ Removals – Transport – Storage
Website: [https://www.gnqremovals.com.au](https://www.gnqremovals.com.au)
Email: [info@gnqremovalsqld.com.au](mailto\:info@gnqremovalsqld.com.au)
Phone: 0447 299 290
For privacy enquiries or complaints, please contact us using the details above.
GNQ Removals respects your privacy and is committed to handling your personal information responsibly in accordance with applicable Australian privacy laws. 1. Information We Collect
When you contact GNQ Removals through our website, Facebook advertisements, Messenger, telephone or email, we may collect:
- Your name- Phone number and email address- Pickup and delivery addresses or suburbs- Preferred moving dates- Property size and furniture inventory- Other information you provide when requesting a removal quote 2. How We Use Your Information
We collect and use your information to:
- Respond to enquiries and provide removal quotations- Contact you regarding requested moving services- Arrange and manage removal bookings- Provide customer service and booking updates- Maintain business records and meet legal obligations 3. Facebook Lead Forms
When you submit an enquiry through a GNQ Removals Facebook or Instagram advertisement, your information is collected through Meta's lead form platform and made available to GNQ Removals.
We use this information to respond to your enquiry and provide information about our moving services.
4. Sharing Your Information
We do not sell your personal information.
We may share information with service providers where reasonably necessary to deliver our services, operate our business or comply with legal obligations.
5. Information Security
We take reasonable steps to protect personal information against misuse, loss and unauthorised access or disclosure. 6. Access and Corrections
You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
8. Contact Us
GNQ Removals – Transport – Storage
Website: [https://www.gnqremovals.com.au](https://www.gnqremovals.com.au)
Email: [info@gnqremovalsqld.com.au](mailto\:info@gnqremovalsqld.com.au)
Phone: 0447 299 290
For privacy enquiries or complaints, please contact us using the details above.